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| Name | Class |
|---|---|
| German Federal Ministry of Education and Research | OTHER_GOV |
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There is increasing awareness that high-quality care in the intensive care unit also includes care of visiting family members according to their needs. The investigators therefore want to assess family satisfaction using a questionnaire that was specially developed for this setting and recently validated for German-speaking participants.
Family members who visit patients on the ICU (intensive care unit) are not just onlookers. They experience the process of care along with their loved ones. Increasingly, the satisfaction of family members with ICU care, decision-making and information, and their empowerment to contribute towards patient care as near relatives, is being perceived as an important aspect of the general quality of ICU care.
Family satisfaction is assessed using the 34-item FS-ICU questionnaire which was recently validated for German-speaking participants.
The aim of this pilot survey is to identify opportunities for improvement of family satisfaction.
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| Measure | Description | Time Frame |
|---|---|---|
| Family Satisfaction in the ICU (FS-ICU) Questionnaire- Overall Satisfaction Score | Overall satisfaction score is calculated as the mean of 24 Items concerning satisfaction with care, communication and decision-making. After transformation of Items the score has a scale reaching from 0 (highly unsatisfied) to 100 (highly satisfied). | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months |
| Measure | Description | Time Frame |
|---|---|---|
| Patient Severity of Illness | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months | |
| Patient Length of Stay on the ICU | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months |
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Inclusion Criteria:
Exclusion Criteria:
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Visiting family members of patients being treated in the ICU
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| Name | Affiliation | Role |
|---|---|---|
| Christiane S Hartog, MD | Jena University Hospital, Dpt. of Anesthesiology and Intensive Care Medicine | Principal Investigator |
| Facility | Status | City | State | ZIP | Country | Contacts |
|---|---|---|---|---|---|---|
| Intensive Care Units of the University Hospital Jena | Jena | Thuringia | D-07743 | Germany |
| PubMed Identifier | Type | Citation | Retractions |
|---|---|---|---|
| 17133189 | Background | Wall RJ, Engelberg RA, Downey L, Heyland DK, Curtis JR. Refinement, scoring, and validation of the Family Satisfaction in the Intensive Care Unit (FS-ICU) survey. Crit Care Med. 2007 Jan;35(1):271-9. doi: 10.1097/01.CCM.0000251122.15053.50. | |
| 12130954 | Background | Heyland DK, Rocker GM, Dodek PM, Kutsogiannis DJ, Konopad E, Cook DJ, Peters S, Tranmer JE, O'Callaghan CJ. Family satisfaction with care in the intensive care unit: results of a multiple center study. Crit Care Med. 2002 Jul;30(7):1413-8. doi: 10.1097/00003246-200207000-00002. |
| Label | URL |
|---|---|
| Publication of study results | View source |
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Prospective cohort study performed in four (mixed surgical, neurological, and cardiological) intensive care units of a university hospital in Germany
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| ID | Title | Description |
|---|---|---|
| FG000 | Family Satisfaction | family satisfaction in the intensive care unit (ICU) and areas for improvement |
| Title | Milestones | Reasons Not Completed | ||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Overall Study |
|
Visiting family members
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| ID | Title | Description |
|---|---|---|
| BG000 | Family Satisfaction | family satisfaction in the intensive care unit (ICU) and areas for improvement |
| Units | Counts |
|---|---|
| Participants |
|
| Title | Description | Population Description | Parameter Type | Dispersion Type | Unit of Measure | Calculate Percentage | Denominator Units Selected | Denominators | Classes |
|---|---|---|---|---|---|---|---|---|---|
| Age, Customized | Numbers in categories do not add to 215 because of non-response. |
| Type | Title | Description | Population Description | Reporting Status | Anticipated Posting Date | Parameter Type | Dispersion Type | Unit of Measure | Calculate Percentage | Time Frame | Units Analyzed | Denominator Units Selected | Arm/Group Information | Denominators | Classes | Analyses |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Secondary | Patient Severity of Illness | Not Posted | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months | |||||||||||||
| Secondary | Patient Length of Stay on the ICU | Not Posted | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months |
March to November 2011
No adverse events were expected by conducting the survey among family members of ICU patients. Thus adverse events were not assessed.
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| ID | Title | Description | Deaths (Affected) | Deaths (At Risk) | Serious Events (Affected) | Serious Events (At Risk) | Other Events (Affected) | Other Events (At Risk) |
|---|---|---|---|---|---|---|---|---|
| EG000 | Family Satisfaction | family satisfaction in the intensive care unit (ICU) and areas for improvement |
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| Title | Organization | Phone | Extension | |
|---|---|---|---|---|
| Christiane Hartog, MD | CSCC Germany, Jena University Hospital | +49 3641 9323171 | christiane.hartog@med.uni-jena.de |
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| ID | Term |
|---|---|
| D016638 | Critical Illness |
| ID | Term |
|---|---|
| D020969 | Disease Attributes |
| D010335 | Pathologic Processes |
| D013568 | Pathological Conditions, Signs and Symptoms |
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| Patient Mortality | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months |
| 19730813 | Background | Stricker KH, Kimberger O, Schmidlin K, Zwahlen M, Mohr U, Rothen HU. Family satisfaction in the intensive care unit: what makes the difference? Intensive Care Med. 2009 Dec;35(12):2051-9. doi: 10.1007/s00134-009-1611-4. |
| 23417207 | Derived | Schwarzkopf D, Behrend S, Skupin H, Westermann I, Riedemann NC, Pfeifer R, Gunther A, Witte OW, Reinhart K, Hartog CS. Family satisfaction in the intensive care unit: a quantitative and qualitative analysis. Intensive Care Med. 2013 Jun;39(6):1071-9. doi: 10.1007/s00134-013-2862-7. Epub 2013 Feb 16. |
| Number |
| participants |
|
| Gender | Gender of participating relatives. Numbers do not add to 215 because of non-response. | Number | participants |
|
| Secondary | Patient Mortality | Not Posted | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months |
| Primary | Family Satisfaction in the ICU (FS-ICU) Questionnaire- Overall Satisfaction Score | Overall satisfaction score is calculated as the mean of 24 Items concerning satisfaction with care, communication and decision-making. After transformation of Items the score has a scale reaching from 0 (highly unsatisfied) to 100 (highly satisfied). | By invitation | Posted | Mean | Standard Deviation | units on a scale | From beginning of ICU stay until death or discharge of patient, whatever came first, assessed up to 2 months |
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