The purpose of this study is to evaluate family-led interventions for Intensive Care Unit (ICU) patients' symptoms (i.e., pain and thirst) that will involve ICU patients' family members in the non-pharmacological management of these symptoms. This family involvement may help to ameliorate not only patients' symptoms but also the families' symptoms and promote family satisfaction with ICU care.

Inclusion Criteria:

• Patient:

  • in ICU for at least 24 hours;
  • adult;
  • able to self-report;
  • pain and thirst greater than 3 on 0-10 numeric rating scale;
  • English-speaking.

• Family member:

  • 18 years or older;
  • visits patient more than other family members;
  • closest person to patient (can be non-biological).

Exclusion Criteria:

• Patient:

  • in ICU for at less than 24 hours;
  • non-adult;
  • unable to self-report;
  • no pain and thirst greater than 3 on 0-10 numeric rating scale;
  • non-English-speaking.

• Family member:

  • younger than 18 years;
  • visits patient less than other family members;
  • not closest person to patient.