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The purpose of this study is to determine the satisfaction among parents and nurses of pediatric patients with IV catheter placement in the Emergency Department.

The objectives of this study are to evaluate whether the proportion of parents satisfied with their child's IV placement procedure is higher after the introduction of Zingo compared to standard of care and to evaluate changes in nursing staff satisfaction with performing IV placement procedures after using Zingo prior to IV placement compared to standard of care.

Inclusion Criteria:

• PHASE A: Parent of a pediatric patient from the age of 3 to 18 years of age who requires a peripheral IV placement in the Emergency Department
• Parent must be able to read and understand English and provide written informed consent
• Parent must be present during the IV placement
• PHASE B: Parent did not participate in Phase A
• Nurse has completed Zingo TM in-service training prior to participation
• Zingo is used prior to performing the IV placement procedure

Exclusion Criteria:

- Parent of patient with a serious unstable medical or psychological condition that would compromise participation in the study

Pediatric patients in Emergency Department requiring peripheral IV catheter placement.