Automated Assessment of Mental Health in the Workplace

Automated Assessment of Mental Health in the Workplace

The purpose of this study is to design, refine, and test for the effectiveness of a computer-based telephone system (Telephone-Linked Communications for Detection of Mental Health Disorders in the Workplace; TLC-Detect) that will screen workers for mental health distress; educate them about seeking treatment; and follow up with them over a 6 month period.

Inclusion Criteria:

• Employment with benefits at Boston Medical Center, Boston University, or Florida Power and Light Company
• Ability to speak and understand conversational English
• > 18 years of age
• Access to a touch-tone telephone
• Screen positive for the World Health Organization (WHO)-5 Well-Being Index

Exclusion Criteria:

• Being under treatment (medication or therapy) for a mental health disorder
• Taking medication for a serious/major medical disorder that interferes with normal life
• Taking medication prescribed for mental health treatment on a daily basis
• Diagnosed with schizophrenia
• Planning to go on leave for over 6 months